Booking by Message
Book appointments on WhatsApp or by plain text message. No app download. No new login. No new password to forget. Works on the phone you already carry.
Your Health, on WhatsApp or Text.
In Telugu. Always There.
Book appointments, receive lab reports and your e-prescription, pay bills, and track medications on the messaging app you already use: WhatsApp, or plain text messages that cost patients nothing. Your Care Companion replies at any hour. No new app. No lost prescriptions.
Free for patients. Always.
Built into duleOS
TQM: Total Quality Management
Quality is designed in, not inspected in: one record, one audit trail and the same checks at the point of work, in every Dule.
- One record
- One audit trail
- Checks at the point of work
- Continuous improvement
The Reality
Healthcare Friction
Three moments where the current system fails patients, and they become the problem we solve.
Lost Prescriptions
Paper prescription from last month. You need a refill. The drug name is gone. The doctor's handwriting was illegible anyway. You make another trip.
The Waiting Room
Your appointment was at 11:00. You've been waiting 90 minutes. You could have arrived at 11:45 if someone had just sent you a message.
Report Collection Trips
Lab report is ready. But you have to visit the clinic to collect it. Or call repeatedly. Or wonder if it was even done.
Healthcare That Comes to You
patDule meets patients where they already are: on WhatsApp or plain text messages, in Telugu, with zero friction.
Live Queue Token
"Your token is #8. Estimated wait: 20 minutes." Wait at home. Arrive when your number is near.
Instant Report Delivery
Lab results and prescriptions delivered to your WhatsApp or text messages the moment they are ready. No second trip to collect.
UPI Payment by Message
Pay the bill before you arrive. Skip the counter queue. Payment links sent directly in your WhatsApp or text messages.
Telugu UI: Mee Bhasha Lo
Full Telugu language support throughout the experience. English when you prefer. Your language, your choice.
AI Medication Reminders
"Metformin 500 mg: one tablet now, after breakfast." Timed from the 1-0-1 on your prescription. Sent on WhatsApp or as a text message. Never miss a dose again.
Care Companion
Someone to answer, at any hour
Your Care Companion is an AI assistant on the messaging app you already use: WhatsApp, or plain text messages that are free for patients. It replies at any hour, in your language.
What your Care Companion takes care of
- Booking: pick a time, change it, or cancel it in the same message thread
- Reports: results and prescriptions arrive as soon as they are ready
- Reminders: medication, refills and follow-ups, timed from your prescription
- Payments: a payment link in the thread, so you can skip the counter queue
- Questions: answers about your visit, your queue token and your clinic, at any hour
- Your clinic's team is a message away: it steps in when it matters
The record outlives the clinic that made it
A patient portal is a window into one provider's system. It shows you what that provider holds, for as long as you keep going there. patDule is built the other way round: the consultation, the prescription and the lab result are the patient's copy, and the next clinic starts from a history rather than a blank form.
Held by the person
Free for patients, and yours to take with you.
Live Preview
See patDule in Action
booking, the queue token, and the report, in one thread
Early Access
The first patients shape what gets built
Tell us what is hardest about managing your health, or your family's, right now. The early access group decides the order of work, and patDule stays free for patients.
Free for patients. No app to install. Your record is yours, exportable at any time.
Who Uses patDule?
Built for every patient and every clinic that has been let down by the way the current system works. Rolling out first in Hyderabad.
Patients on the City Outskirts
duleOS
patDule, running on duleOS
duleOS is the shared layer beneath the DuleSuite. Sign in once, keep one set of roles and records, and let each Dule add only what its work needs.
- One identity One signup. Switch between doctor, patient, staff and admin profiles without signing in again.
- Roles and organisations Isolated organisations with branches, and roles that apply the same way across every Dule.
- Consent and audit A tamper-evident audit trail and per-organisation cryptographic erasure, built for regulators.
- AI with guardrails Shared agents with verified-output gates and consent boundaries.
- Standards as adapters Consent-gated connectors. Standards such as ABDM and FHIR plug in as adapters.
- One reporting layer Cross-Dule reporting on one dataset registry, so every Dule reads the same truth.
patDule running on duleOS
Your care, on WhatsApp or plain text
For patients who want care without installing another app.
- Book without an app Live Find a doctor and book over WhatsApp or plain text, in Telugu. wa-booking
- Reports and prescriptions Live Digital reports and prescriptions delivered to your messages. reports
- Pay by UPI link Live Pay a bill from a UPI link sent in the conversation. pay
- Personal health record Live A health record linked to your ABHA health ID. phr
- Consent you control Live Consent you can give and revoke, with every use recorded. consent
- AI Care Companion In build Ask in Telugu or English and get guided next steps, at any hour. triage
One record, every surface
patDule is the patient-facing lens of a connected care platform. Your prescription from docDule, your lab result from medDule: both arrive in your messages automatically.
docDule™
Doctor
The doctor's AI cockpit.
- Voice to note SOAP in Telugu and English
- Digital prescriptions, coded and legible
- Imaging and labs where you already work
hospiDule™
Operations
The operational brain for any care organisation.
- OPD billing, dues, and daily revenue
- AI revenue anomaly detection
- NABH audit-ready from day one
medDule™
Diagnostics
The diagnostics and dispensing layer.
- Lab order to result in one live view
- Structured, signed reports
- Dispense against the digital prescription
patDule™
PatientYou are here
Care on the patient's own messaging app.
- Book, pay, and get reports by WhatsApp or text
- Live queue token, wait at home
- Telugu-first, no app to install
What you control
We built patDule for the person who has waited ninety minutes for an eleven o'clock appointment, made a second trip for a paper report, and lost a handwritten prescription. Trusting software with a health record should not require taking anyone's word for it, so here is what the software does rather than who recommends it.
Granted, logged, portable, one account
For clinics
The other side of the conversation
patDule is the patient-facing lens of the same platform your practice would run on. Partnering does not mean installing anything new at your desk.
Partner your practice
- Bookings, reminders and reports go out from the record you already keep
- Fewer missed appointments, because the reminder arrives in the thread the patient already reads
- No new software at the front desk: patDule is a lens on the platform, not a second system
- Your patients stay your patients. Narra does not run a marketplace your practice has to compete on.
Frequently Asked Questions
No. patDule works on the messaging app you already use: WhatsApp, or plain text messages. No new app, no new login.
No. WhatsApp works, and so do plain text messages (SMS), which are free for the patient. Use whichever is already on your phone. Your Care Companion answers on either, and your clinic's team is a message away when it matters.
Yes. All data is encrypted, stored within India, and governed by DPDPA (India's data protection law). Your data is never shared without your explicit consent.
Yes. Telugu is the primary supported language for Hyderabad outskirts patients. Hindi and English are also fully supported. You choose.
Yes. patDule can operate as a patient communication layer for clinics regardless of their backend systems. We handle the integration. Your clinic just benefits.
In the same message thread you already use, on WhatsApp or by text message. There is no form to fill on a website and no account to create first.
An AI assistant that replies on WhatsApp or by text message at any hour. It takes care of booking, reports, reminders, payments and questions about your visit. It is not a person on call all night: your clinic's team steps in when it matters.
Your place in the queue, with an estimated wait, updated as the clinic works through it. It lets you wait at home and arrive when your number is near.
Explore
Go deeper into patDule
The full picture, one page at a time.
Features
Everything patDule does, all of it inside the message thread patients already use: WhatsApp or plain text messages.
Use cases
The patient journeys patDule was built around, and what clinics get from each one.
Pricing
The patient side of care, on WhatsApp or plain text messages. Free for patients, permanently, and included with your clinic plan.
Integrations
How patDule reaches patients, what the patient controls, and how it connects to the clinic behind them.